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What is the best way to contact us??

The easiest way to contact us is via Facebook or by e-mail at contact@my-prep.co.uk. We will generally reply within 24 – 48 hrs.

How Do I Order?

Go to the ‘ORDER’ page. Select your goal and then select your meals.

How Much are the meals?

All meals are £5.50 each.

What’s the shelf life?

All meals are MAP Packaged (packaged in a modified atmosphere) and have a shelf life of 7 days from delivery when refrigerated.

What happens if I receive damaged goods?

If the trays that your meals have arrived in have burst, please contact us via email and we will do our very best to rectify any situation.

If you think the weld seal of the tray has been compromised, the meals will perfectly safe to eat and can be stored and consumed within 2 days from delivery date (e.g. meal arrives Saturday this would be fresh until Monday). Any meals with a compromised seal can also be frozen for 2 months to prevent wastage.

How do I cook the meals?

All meals are designed to be heated in the microwave. Specific instructions are included on the labeling of the individual meals.

How do I store the meals?

Meals must be refrigerated immediately between 1-5°C upon opening when delivered

Can I alter the meals to meet my specific needs?

We do not offer a bespoke service as we offer 4 different portion sizes. Meals are batch cooked and individual ingredients cannot be modified.

Allergy advice

We cannot cater for specific allergies as we batch cook our food. Please see ingredients prior to ordering, they are listed on each meal.

Can I freeze my meals?

Yes. All meals can be frozen for up to 2 months.

Where are the macros of each meal?

Go to the ‘MEALS’ page and you will find a ‘Nutritional info’ Under each meal. Individual macros can be found on the packaging for the meals.

How do I find my Referral code

 Simply go you ‘My Account’ and you will find a unique referral URL. Send this URL to your friends and for every time one of them purchase using this url, you will receive a discount code in your emails for your next order!

What are the delivery days?

Deliveries are every Saturday.

Where do you deliver to?

We deliver all across the U.K via DPD excluding Northern Ireland, Scottish Highlands and Islands.

Is the packaging recyclable?

Yes, all film is A-Pet and trays are C-PET plastic, this is made from 80% recycled materials and can be recycled at all local kerbside recycling bins. Our trays are also recycled again and again to make the very same product.

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